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Forum Index > Helpline
Phoenix Client Issue
Posted on: 11-01 12:59 am
zoomer4548
When I log on, it displays this error:

"Index was out of range. Must be non-negative and less than the size of the collection"

What is this error and how do I fix it?
Hello
Posted on: 11-01 7:17 am
Wildman

Beta Tester
if that's the in-house AIM 5 clone you can't, I will need the stack trace from the exception dialog to try and determine the cause and patch the code.
Hououin - your friendly neighborhood AIM server operator
Posted on: 11-01 11:32 am
zoomer4548
Here's the full details list:

************** Exception Text **************
System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
at AimPhoenixClient.ScrollLabel._Timer_Tick(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Phoenix
Assembly Version: 0.0.6.11
Win32 Version: 0.0.6.11
CodeBase: file:///C:/Users/zoome/Downloads/phoenix_058/Phoenix.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 10.0.0.0
Win32 Version: 14.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4200.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4220.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
SimpleSock
Assembly Version: 0.1.0.3
Win32 Version: 0.1.0.3
CodeBase: file:///C:/Users/zoome/Downloads/phoenix_058/SimpleSock.DLL
----------------------------------------
Dispatcher
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Users/zoome/Downloads/phoenix_058/Dispatcher.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------



Hello
Posted on: 03-03 1:11 pm
Steve
Any progress on this? I have the same error.

My OS info:
Edition Windows 10 Pro
Version 20H2
OS build 19042.804
Experience Windows Feature Experience Pack 120.2212.551.0
Posted on: 03-07 5:49 pm
Steve
I was able to get this installed by removing it entirely and then reinstalling. This time i did NOT install the update as recommended by the client.

I think its something in the update.
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